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Privacy Policy

Effective Date: [28/03/2025]

This Privacy Policy explains how we collect, use, maintain, and disclose information collected from users ('Users') of this website ('VitalianFashion.com'). It applies to the Site and all products and services offered through it.

Personal Identification Information

We may collect personal identification information from Users in various ways, including when they visit the Site, register, place an order, subscribe to newsletters, fill out forms, or engage in other activities, services, features, or resources made available on the Site. Users may be asked for their name, email address, mailing address, phone number, or credit card information. Users can also visit the Site anonymously. Personal information is collected only when voluntarily submitted, but choosing not to provide it may limit participation in certain Site activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with the Site. This may include:

Browser type

Device type

Operating system

Internet service provider (ISP)

Other technical details related to how the User connects to our Site

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance User experience. Cookies are small files stored on a User’s device for record-keeping and tracking purposes. They may collect browsing behavior, preferences, and other relevant data.

Users can configure their browser settings to refuse cookies or receive alerts when cookies are being sent. However, some Site functionalities may be affected if cookies are disabled.

How We Use Collected Information

We may collect and use Users’ information for the following purposes:

- To improve customer service: Your information helps us respond to support requests efficiently.

- To personalize User experience: We analyze usage data to improve our services.

- To enhance the Site: Feedback is used to enhance our offerings and fix issues.

- To process transactions securely: Payment details are encrypted and used solely for completing purchases.

- To run promotions, surveys, or other features: We may send Users relevant updates.

- To send periodic emails: These may include order confirmations, responses to inquiries, and promotional content. Users can unsubscribe at any time.

How We Protect Your Information

We implement industry-standard security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our safeguards include:

SSL encryption for secure data transmission

Regular malware scanning and security audits

Restricted access to sensitive data

However, while we take appropriate security measures, no method of transmission over the internet is 100% secure. Users should take precautions when sharing personal information online.

Sharing of Personal Information

We do not sell, trade, or rent Users’ personal identification information. However, we may share generic aggregated demographic data (not linked to personal details) with trusted business partners for analytics and service improvements.

We may also share information with third-party service providers who assist in operating our Site, conducting business, or servicing Users (e.g., email communication, payment processing), provided they agree to keep this information confidential and use it only for specified purposes.

Third-Party Services & External Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy policies of external websites. Users should review the privacy policies of any third-party sites they interact with.

Compliance with Legal Obligations

We may disclose personal information when required by law or if we believe such action is necessary to:

Comply with a legal obligation

Protect and defend our rights or property

Prevent fraud or security issues

Protect Users’ safety

Changes to This Privacy Policy

We may update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. Users are encouraged to review this policy regularly to stay informed about how we protect their data.

Your continued use of the Site after any modifications constitutes acceptance of the updated policy.

Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

Accessing the personal information we hold about you

Requesting corrections to inaccurate or incomplete information

Requesting deletion of personal data, subject to legal obligations

Opting out of marketing communications

For any such requests, please contact us using the details below.

Contacting Us

If you have any questions about this Privacy Policy or your personal data, you can reach us at:

[email protected]

+94753304215

VITALIAN

ADDRESS

21/3, Galle Rd,

Pinwatta,

Panadura, Sri Lanka

ONLINE - CUSTOMER CARE HOTLINE

Phone : +94 75 330 4215

Operating Hours : Monday - Sunday: 9.00 am - 9.00 pm

Email : [email protected]

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